> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cogniagent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Approvals

> Anything your AI coworker does that leaves your workspace waits for your yes. Here's what pauses, what it looks like, and how to stop being asked.

Your coworker does most of its work without interrupting you. When something would leave your workspace or change your systems, it stops and asks.

<Frame caption="The task genuinely stops and waits — as long as you take. Approve, and it carries straight on.">
  <video autoPlay muted loop playsInline src="https://mintcdn.com/glorium/D2qvpAHhZ42w5CTR/videos/cowork/approvals.mp4?fit=max&auto=format&n=D2qvpAHhZ42w5CTR&q=85&s=28ec75495c005b95957852966bd14f70" poster="/images/cowork/control/approvals/poster.jpg" data-path="videos/cowork/approvals.mp4" />
</Frame>

## What needs your yes

The default is straightforward, and worth knowing exactly:

> Sends, changes, and deletions pause for your approval.

So reading, searching, analysing and drafting all happen freely. Sending the email, updating the record, deleting the row — those wait.

A few things always ask, whatever else you've set:

* Starting a conversation with a person — see [Talking to people](/cowork/capabilities/talking-to-people)
* Handing work to another coworker, until you grant standing permission
* Creating or changing one of your automations

## What an approval looks like

A card in the conversation showing what your coworker wants to do, before it does it. Not "may I send an email" — the actual recipient and the actual message.

You approve, or you don't. Declining isn't a failure: your coworker carries on with the rest of the job and tells you what it skipped.

<Frame caption="Not &#x22;may I send an email&#x22; — the actual recipient, and why it wants to send.">
  <img src="https://mintcdn.com/glorium/JBtd_griZWPnHu68/images/cowork/control/approvals/01-approval-card.webp?fit=max&auto=format&n=JBtd_griZWPnHu68&q=85&s=e3bfc33267fd5dddaf4d771b4bffc3e0" alt="An approval card showing the recipient, the coworker's reason, and Decline, Always allow and Approve buttons" width="1088" height="414" data-path="images/cowork/control/approvals/01-approval-card.webp" />
</Frame>

While it waits, the task is paused. Nothing happens until you answer, however long that takes.

## A different kind of pause: being asked a question

Sometimes your coworker doesn't want permission, it wants information. Which of two files is the current one. Whether an unusual figure is real. Which of three approaches you'd prefer.

That's a question card rather than an approval, and it's a good sign — a coworker that asks is one that isn't guessing on your behalf.

<Tip>
  If a coworker asks the same question every time, the answer belongs in its [instructions](/cowork/coworkers/instructions) or a [skill](/cowork/skills/creating).
</Tip>

## Being asked less

Approving the same thing every day is a waste of your attention, and the fix isn't to switch safety off.

<CardGroup cols={2}>
  <Card title="Permission rules" icon="shield-halved" href="/cowork/control/permission-rules">
    Say once that a specific action is always fine, or always forbidden. The precise tool.
  </Card>

  <Card title="Standing permission" icon="check-double">
    For delegation, grant it once and your coworker stops asking each time.
  </Card>

  <Card title="Narrow the connection" icon="plug" href="/cowork/capabilities/connecting-your-apps">
    Turn off the actions you never want. Nothing to approve if it can't be done.
  </Card>

  <Card title="Switch a capability off" icon="toggle-off" href="/cowork/capabilities/overview">
    The blunt instrument, for capabilities a coworker genuinely doesn't need.
  </Card>
</CardGroup>

## The three ways a person gets involved

Easy to confuse, so plainly:

|                                                                 | Who's asked                      | Where                |
| --------------------------------------------------------------- | -------------------------------- | -------------------- |
| **Approvals**                                                   | You                              | In the task          |
| **A question for you**                                          | You                              | In the task          |
| **[Talking to people](/cowork/capabilities/talking-to-people)** | Anyone — a customer, a colleague | Their email or Slack |

## Common questions

<AccordionGroup>
  <Accordion title="What happens if I never answer?" icon="hourglass-half">
    The task waits. It doesn't time out and act anyway, and it doesn't fail — it sits there until you get to it.
  </Accordion>

  <Accordion title="Can I approve something in advance?" icon="clock-rotate-left">
    Not a specific action before it exists, but a [permission rule](/cowork/control/permission-rules) does exactly this for a whole class of action.
  </Accordion>

  <Accordion title="What if I approve something by mistake?" icon="triangle-exclamation">
    Tell your coworker immediately — it can often undo or follow up. This is the argument for reading the card rather than clicking through it.
  </Accordion>

  <Accordion title="Does declining stop the whole task?" icon="ban">
    No. Your coworker carries on with everything else and tells you what it couldn't do.
  </Accordion>

  <Accordion title="Can a coworker do something risky without asking?" icon="shield-halved">
    Only where you've allowed it — either with a permission rule, or by granting standing permission. The default is to ask.
  </Accordion>
</AccordionGroup>

## Next steps

<CardGroup cols={2}>
  <Card title="Permission rules" icon="shield-halved" href="/cowork/control/permission-rules">
    Decide once instead of every time.
  </Card>

  <Card title="Automatic checks" icon="clipboard-check" href="/cowork/control/automatic-checks">
    Rules that run without asking at all.
  </Card>

  <Card title="Connecting your apps" icon="plug" href="/cowork/capabilities/connecting-your-apps">
    Control at the action level.
  </Card>

  <Card title="Talking to people" icon="messages" href="/cowork/capabilities/talking-to-people">
    What always asks first.
  </Card>
</CardGroup>
