> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cogniagent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Guides Overview

> Step-by-step tutorials for building real-world automations with CogniAgent

Learn by building. These guides walk you through creating complete, production-ready automations from start to finish.

## Getting Started

<CardGroup cols={2}>
  <Card title="Sales Triage walkthrough" icon="rocket" href="/conversation-flows/guides/sales-triage-walkthrough">
    New to conversation flows? Start here. Build a multi-agent Sales Triage flow with a Triage agent that hands off to Product and Pricing specialists — end-to-end in 20 minutes.
  </Card>

  <Card title="Working with files and AI" icon="paperclip" href="/guides/llm-modalities">
    Send images, audio, video, and PDFs into AI models — and capture files the AI generates back. Covers every supported file type and what each model can read.
  </Card>
</CardGroup>

## What you'll learn

Each guide covers:

* **Real business problem** — Why this automation matters
* **Complete flow** — Step-by-step building instructions
* **Configuration** — How to set up actors, edges, and capabilities
* **Channels** — Connecting to where users are
* **Testing and deployment** — Getting it live

## Prerequisites

Before starting any guide, you should:

1. Have a CogniAgent account
2. Complete the [Quick Start](/quick-start) tutorial
3. Understand basic [workflow concepts](/applications/define-workflow)

<Tip>
  Start with the Sales Triage walkthrough — it grounds every conversation-flows concept in a worked example you can run end-to-end.
</Tip>

## Coming soon

* Customer support automation
* Appointment scheduling
* Outbound sales sequences
* Voice / phone walkthrough

Have a guide request? Let us know what you'd like to learn.