Welcome to CogniAgent
CogniAgent is a cognitive AI platform that enables you to build AI-powered workflow automation and conversational agents — without writing code. Get working automation in days, not months.Who is CogniAgent for?
CogniAgent is built for managers and operations leaders who know exactly what they want to automate but lack engineering bandwidth to build it.Operations Managers
Automate repetitive processes across your business
Marketing Teams
Capture leads, run campaigns, and nurture prospects automatically
Business Owners
Handle customer inquiries, orders, and support
What makes CogniAgent different?
One platform for everything
- Workflow automation that dynamically responds to business processes
- AI capabilities for intelligent processing and decision-making
- Conversational AI with chat and voice built-in
- Human-in-the-loop for when decisions need human judgment
Event-driven, not rigid flowcharts
Unlike traditional workflow builders that break when business conditions change, CogniAgent uses event-driven architecture. Your automations respond to real triggers — inventory changes, customer requests, system updates — and adapt when conditions change.Automation and humans working together
When situations require judgment, creativity, or relationship management, workflows hand off seamlessly to your team. After human resolution, automation resumes automatically. No awkward breaks, no separate systems.What can you build?
Customer Support Automation
Customer Support Automation
Handle routine inquiries automatically while routing complex issues to your team. AI understands context and takes action — not just conversation.
Order and Returns Management
Order and Returns Management
Process orders, verify returns eligibility, track shipments, and update customers automatically across all your systems.
Lead Capture and Nurturing
Lead Capture and Nurturing
Capture leads from any channel, enrich with data, route to the right team member, and nurture with automated follow-ups.
Appointment Scheduling
Appointment Scheduling
Let customers book meetings, showings, or consultations through chat or voice — synced with your calendar automatically.
How it works
Create an Application
Applications group related workflows together. Create one for each business function you’re automating.
Build your workflow
Connect nodes visually — triggers that start your workflow, actions that do the work, and logic that controls the flow.
Add AI where it helps
Drop in AI nodes to analyze text, make decisions, generate responses, or call autonomous agents. No prompting expertise required.
Explore the documentation
- New to CogniAgent
- Building Workflows
- Reference
Start here if you’re just getting started.