Skip to main content
Learn by building. These guides walk you through creating complete, production-ready automations from start to finish.

​
Getting Started

Sales Triage walkthrough

New to conversation flows? Start here. Build a multi-agent Sales Triage flow with a Triage agent that hands off to Product and Pricing specialists — end-to-end in 20 minutes.

Working with files and AI

Send images, audio, video, and PDFs into AI models — and capture files the AI generates back. Covers every supported file type and what each model can read.

​
What you’ll learn

Each guide covers:
  • Real business problem — Why this automation matters
  • Complete flow — Step-by-step building instructions
  • Configuration — How to set up actors, edges, and capabilities
  • Channels — Connecting to where users are
  • Testing and deployment — Getting it live

​
Prerequisites

Before starting any guide, you should:
  1. Have a CogniAgent account
  2. Complete the Quick Start tutorial
  3. Understand basic workflow concepts
Start with the Sales Triage walkthrough — it grounds every conversation-flows concept in a worked example you can run end-to-end.

​
Coming soon

  • Customer support automation
  • Appointment scheduling
  • Outbound sales sequences
  • Voice / phone walkthrough
Have a guide request? Let us know what you’d like to learn.