Cowork is a different product surface from Conversation Flows (multi-agent, flow-authored conversations) and Applications (visual workflow automation). Cowork is chat-first and worker-first: you talk to a colleague, not a canvas.
The problem Cowork solves
Most automation tools ask you to specify every step in advance. That works for repeatable processes, but falls apart for open-ended work — reconciling a spreadsheet, researching a market, drafting an outreach sequence — where the right steps depend on what the worker discovers along the way. Cowork flips that. A worker is given a goal, not a script. It reasons about what to do next, uses the tools it has, checks in with you when it needs input or approval, and keeps going. You stay in the loop as a reviewer and collaborator, not as the person clicking through every step.The hierarchy at a glance
Everything in Cowork nests under your workspace in three levels:- Workspace — the top-level container. Every worker in it is visible to, and editable by, everyone on the team — there’s no admin-only tier in v1.
- Worker — a reusable AI colleague: a persistent definition of instructions, skills, assets, and connections that anyone in the workspace can assign work to.
- Task — a single, private run or conversation. A task is owned by the one person who started it — nobody else in the workspace can see it, even though the worker itself is shared.
Projects (a shared grouping layer above tasks) and sharing a task with teammates are on the roadmap, not in this hierarchy today. A task is private to its owner in v1.
What a worker is, at a glance
A worker is defined by four things, all shared workspace-wide the moment they’re created or edited: instructions, skills, assets, and connections. See Workers for the full anatomy of each. A worker also carries a status ofactive or disabled. Disabling a worker soft-retires it — a safe alternative to deleting one that still has running tasks — rather than deleting it outright. See Workers for how to create and manage one.
Worker-bound vs. worker-less tasks
A task is where the actual work happens, and it can start in one of two ways:- Worker-bound task
- Worker-less task
Started from a specific worker’s page, inheriting that worker’s instructions, skills, connections, and files — the common case, delegating to a colleague who already knows the job.
Where the work actually runs
When a task does more than chat — running code, editing files, calling a tool — it automatically gets its own isolated cloud sandbox, not your machine or a shared environment. See Execution, sandbox & files for the full picture, including how files sync and how sandboxes pause and resume.Next steps
Quickstart
Create your first worker and run a task, end to end.
Core concepts
The full vocabulary and mental model behind Cowork.
Workers
The anatomy of a worker and how to create and manage one.
Tasks
How tasks run, from first message to completion.
