What it does
You’ve probably already automated some of your work: an onboarding workflow, a nightly sync, a sales conversation flow. This capability lets your coworker use them. It can look up what exists, start one, and check whether a run finished. Ask for something in plain English — “run the onboarding workflow for Northwind” — and it finds the right one and starts it. It can also build automations. That half works differently: anything it wants to create or change arrives as a proposal you approve first.When you’d use it
- “Run the onboarding workflow for this new customer”
- “Start a conversation with this lead using our sales flow”
- “Did last night’s sync actually run?”
- “Build me a workflow that files these weekly” — and review what it proposes
- Kick off an automation as the last step of a longer job
- Check the result of a run before deciding what to do next
Turning it on
Open your coworker, choose Capabilities, and find Manage workflows and flows in the Built-in tools list. It’s on by default.Manage workflows and flows — Read, build, and run your workspace automations. Changes wait for your approval.

Reading and running are free; changes wait for your approval.
Reading and running versus changing
The distinction is worth holding onto, because it’s the whole safety story of this capability.
When it proposes a change, you get a card in the conversation showing what it wants to do before anything happens. Approve it and it goes ahead; decline and it doesn’t, and it carries on with the rest of the job.
Good to know
You can make this stricter or looser with Permission rules — for example, letting a trusted coworker run automations without asking while still requiring approval for anything it wants to change.
Common questions
Can it break an automation we depend on?
Can it break an automation we depend on?
Not without you saying yes. Every change to an existing automation waits for your approval, and the approval card shows what would change before it happens.
How does it know which workflow I mean?
How does it know which workflow I mean?
It reads what’s in your workspace and matches on the name and what the workflow does. If more than one could fit, it asks rather than guessing.
What is the difference between a workflow and a conversation flow?
What is the difference between a workflow and a conversation flow?
A workflow runs steps in order. A conversation flow holds a conversation with a customer. Your coworker can use both. See Cowork vs workflows vs conversation flows.
Can it see what a workflow run produced?
Can it see what a workflow run produced?
Yes — it can check on a run and read what came out, then use that in the rest of the task.
Next steps
Approvals
How a proposed change reaches you.
Permission rules
Loosen or tighten what needs asking.
Building a workflow
The automations this capability uses.
Cowork vs workflows
Which tool fits which job.
